Oxus Pay
Terms & Conditions
Last updated: October 31, 2025
Introduction
These Terms of Service ("Terms") govern your use of the software, systems, and services provided by Oxus Participações Ltda. ("Oxus Pay," "we," "us," or "our"), a Brazilian limited liability company registered with CNPJ 63.306.885/0001-71, located at Alameda Santos, 960, 13th Floor, Suite 132E, Cerqueira César, São Paulo/SP, CEP 01.418-002, Brazil, through the Oxus Pay platform (the "Oxus Pay Services").
Oxus Pay operates on a Business-to-Business-to-Consumer (B2B2C) model. We partner with businesses ("Partners") who integrate our services into their platforms to provide stablecoin services to their customers ("Customers"). To facilitate money movement and compliance functions, we work with financial institutions and service providers ("Payment Vendors"). This agreement applies to Partners, Customers, and defines our relationship with Payment Vendors that use or support the Oxus Pay Services.
By accessing or using the Oxus Pay Services, you agree to be bound by these Terms. If you are accessing the Oxus Pay Services on behalf of a business (a "Business User"), these Terms apply to both you and the business.
Our Privacy Policy explains how we collect and use personal data you share with us. Each time you visit our website, apply for an account with us ("Oxus Pay Account"), or use the Oxus Pay Services, you consent to our collection, use, and disclosure of your personal data as outlined in our Privacy Policy. Your consent applies for as long as you use the Oxus Pay Services.
1. Eligibility and Account Security
1.1. Partner Relationship. Oxus Pay offers its services through Partners that integrate Oxus Pay services with their own platforms. To open an Oxus Pay Account, you must have an active account with a Partner ("Partner Account"), that Oxus Pay will open and manage without any Client’s action.
1.2. Eligibility Requirements. To use an Oxus Pay Account, you must: a) be at least 18 years old; b) have the legal capacity to accept these Terms; and c) have an active Partner Account.
If you are opening an Oxus Pay Account for a business, you warrant that you are authorized to do so and will use the services only for business purposes.
1.3. Restricted Locations. We cannot provide an Oxus Pay Account if you are in a location where we do not offer our services ("Restricted Locations"). We may change the list of Restricted Locations at any time without prior notice.
1.4. Identity Verification. We require personal data to verify your identity and process your application. Our Partner may share this data with us with your permission, or we may collect it directly from you. This data includes name, address, date of birth, government identification, and other information as required. A comprehensive list of the data we collect and how we use it is available in our Privacy Policy. Your data must always be accurate and up-to-date.
2. Chain Wallets and Virtual Accounts
2.1. Wallet Creation and Custody. By using the Oxus Pay Services, you consent to have wallets created on your behalf through our partner Virtual Asset Service Providers (VASPs). You acknowledge and agree that custody of any wallet created for you will be maintained by our licensed partner VASPs, and that Oxus Pay acts as a technology intermediary connecting you to these custody providers.
2.2. Virtual Accounts. You consent that Oxus Pay, through its partner financial institutions, may generate virtual accounts for the purpose of facilitating transactions. These virtual accounts are managed by our licensed banking partners.
2.3. Connected Accounts and Wallets. To buy and sell stablecoins, you must provide at least one bank account ("Connected Account") and one stablecoin wallet address ("Wallet") if you wish to withdraw stablecoins. Your Connected Account must be under your sole possession and control.
2.4. Monitoring. As part of our legal compliance program, we will monitor the use of your Oxus Pay Account, Connected Account, and Wallet, and review your personal data to prevent financial crimes.
2.5. User Responsibility. You are solely responsible for monitoring your Connected Account and Wallet for unauthorized activities.
3. Information Sharing and Payment Vendors
3.1. Consent to Information Sharing. You consent that all information provided by you or collected about you may be shared:
a) with your Partner; b) with Payment Vendors that are integrated with Oxus Pay infrastructure; c) with regulatory authorities; and d) as otherwise required for compliance and money movement purposes.
3.2. Partner API Access. Partners will use Oxus Pay APIs to perform actions including but not limited to creating wallets and virtual accounts on behalf of their Customers. Customers acknowledge that their Partner has this capability when they consent to these Terms.
3.3. Payment Vendors. Oxus Pay works with various financial institutions and compliance software providers ("Payment Vendors") to facilitate money movement, identity verification, fraud prevention, and regulatory compliance. These Payment Vendors enable Oxus Pay to process transactions on behalf of Customers. By using Oxus Pay Services, you acknowledge and consent that:
a) Oxus Pay may share your information with these Payment Vendors as necessary; b) Payment Vendors may have their own terms of service that apply to their processing of your information; c) Oxus Pay may coordinate money movement on your behalf through these Payment Vendors; and d) Payment Vendors may impose additional requirements or restrictions as required by their policies or applicable regulations.
4. Account Suspension and Termination
4.1. Customer Termination. Customers can terminate their Oxus Pay Account at any time through their Partner. Terminating your account does not affect any rights or obligations that arose prior to termination.
4.2. Partner Account Freezing. Partners consent that their account may be frozen if any suspicious activity is identified from any Customer added to their account. This may include, but is not limited to, suspected fraud, money laundering, terrorist financing, or other illegal activities.
4.3. Oxus Pay Termination Rights. Oxus Pay reserves the right to suspend or terminate any Partner or Customer account at any time, with or without cause, and with or without notice. We will make reasonable efforts to notify the affected party through their Partner Account or via email.
5. Supported Digital Assets and Chain Control
5.1. Supported Digital Assets. In addition to fiat currency, we allow the transfer of specific digital assets ("Digital Assets"). A list of supported Digital Assets is available in your Partner Account.
5.2. Chain Disclaimer. Oxus Pay does not operate, own, or control any chains. Chains may change their operational rules without notice, and third parties may create copies ("Forks"), resulting in multiple versions of a chain.
5.3. Fork Policy. Oxus Pay does not support any kind of stablecoins or any digital assets from any forked chain unless explicitly stated otherwise.
5.4. Chain Risks. We are not responsible for chains, and you assume all risks when buying or selling stablecoins. We do not guarantee the functionality or security of chains.
5.5. Risk Acknowledgment. There are many risks associated with buying and selling stablecoins, including but not limited to market volatility, regulatory changes, and technical vulnerabilities. By using Oxus Pay services, you indicate that you understand and accept these risks.
6. Customer Acceptance Policy and Restrictions
6.1. Prohibited Businesses. Oxus Participações Ltda. will not onboard businesses associated with Politically Exposed Persons (PEPs). If a PEP is identified during the onboarding process or ongoing monitoring, Oxus Pay will offboard the customer immediately. Furthermore, certain types of businesses are prohibited from onboarding with Oxus Pay. You can find the complete list of prohibited businesses on this page.
6.2. High-Risk Businesses. High-risk businesses such as Money Service Businesses (MSBs), Casinos, and Gambling may be onboarded only after a manual review and approval process. These businesses must provide their AML policy and other relevant documents for evaluation.
7. Dispute Resolution
7.1. Governing Law and Jurisdiction. These Terms and any action related thereto will be governed by the laws of Brazil. Any disputes arising out of or relating to these Terms or the Oxus Pay Services shall be subject to the exclusive jurisdiction of the courts of São Paulo, State of São Paulo, Brazil, with express waiver of any other jurisdiction, however privileged it may be.
7.2. Amicable Resolution. The parties agree to attempt to resolve any disputes amicably before resorting to judicial proceedings. Either party may request mediation or other alternative dispute resolution methods recognized under Brazilian law.
7.3. Consumer Protection. For customers who qualify as consumers under Brazilian law, all provisions of the Brazilian Consumer Protection Code (Lei nº 8.078/90) shall apply, and nothing in these Terms shall be interpreted to waive or limit consumer rights established by Brazilian law.
8. Technology Platform Model and Regulatory Compliance
8.1. Platform Nature. Oxus Participações Ltda. operates as a technology platform that connects institutional customers with licensed financial institutions and Virtual Asset Service Providers (VASPs). Oxus Participações Ltda. does not directly provide banking services, custody services, or payment processing.
8.2. No License Required. As confirmed by legal opinion dated October 30, 2025, Oxus Participações Ltda. operates as an intermediary technology platform and does not require specific licenses from the Brazilian Central Bank (Banco Central do Brasil) or the Brazilian Securities Commission (CVM) because:
a) It does not perform custody of customer assets; b) All banking transactions are performed by financial institutions duly authorized by the Central Bank of Brazil; c) Virtual asset services are provided by properly licensed VASPs in accordance with Law 14.478/22; d) Oxus Participações acts solely as a technology intermediary connecting customers to licensed service providers.
8.3. Partner Institutions. All financial transactions are executed through partner banks authorized by the Central Bank of Brazil and VASPs in compliance with Law 14.478/22 and its regulations. Oxus Pay ensures that all partner institutions maintain proper licenses and regulatory compliance.
8.4. Anti-Money Laundering Compliance. Oxus Pay complies with Brazilian anti-money laundering regulations, including Law 9.613/98 and related regulations. We implement know-your-customer (KYC) procedures and monitor transactions for suspicious activities in partnership with our licensed financial institution partners.
9. Data Protection and Privacy
9.1. LGPD Compliance. Oxus Participações Ltda. complies with Lei Geral de Proteção de Dados (LGPD) - Law No. 13.709/2018. For detailed information about how we collect, use, store, and protect your personal data, please refer to our Privacy Policy.
9.2. Data Subject Rights. As a data subject under LGPD, you have the right to access, correct, delete, port, and object to the processing of your personal data. To exercise these rights, please contact us using the information provided in the Contact Details section.
9.3. International Data Transfers. When necessary for the provision of our services, your personal data may be transferred internationally to our payment vendors and partner institutions. All such transfers are conducted in compliance with LGPD requirements and appropriate safeguards.
10. Miscellaneous
10.1. Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
10.2. Assignment. These Terms are not assignable, transferable, or sub-licensable by you except with Oxus Pay's prior written consent. Oxus Pay may assign, transfer, or delegate any of its rights and obligations hereunder without consent.
10.3. Entire Agreement. These Terms constitute the entire agreement between you and Oxus Pay regarding the use of the Oxus Pay Services and supersede all prior or contemporaneous communications.
10.4. Modification of Terms. We reserve the right to modify these Terms at any time. We will provide notice of any material changes through your Partner Account, via email, or by other means in accordance with Brazilian Consumer Protection Code (Lei nº 8.078/90) requirements where applicable. Your continued use of the Oxus Pay Services after such notice constitutes your acceptance of the modified Terms.
10.5. Language. These Terms are provided in English. In case of any discrepancy between the English version and any translation, the English version shall prevail to the extent permitted by Brazilian law.
Contact Details
For any inquiries, requests, or concerns related to these Terms or our services, please contact us using the following information:
Oxus Participações Ltda.
CNPJ: 63.306.885/0001-71
Alameda Santos, 960, 13º andar, Conjunto 132, Sala E
Cerqueira César, São Paulo/SP
CEP 01.418-002
Brazil
Email: policy@oxuspay.io
Introduction
These Terms of Service ("Terms") govern your use of the software, systems, and services provided by Oxus Participações Ltda. ("Oxus Pay," "we," "us," or "our"), a Brazilian limited liability company registered with CNPJ 63.306.885/0001-71, located at Alameda Santos, 960, 13th Floor, Suite 132E, Cerqueira César, São Paulo/SP, CEP 01.418-002, Brazil, through the Oxus Pay platform (the "Oxus Pay Services").
Oxus Pay operates on a Business-to-Business-to-Consumer (B2B2C) model. We partner with businesses ("Partners") who integrate our services into their platforms to provide stablecoin services to their customers ("Customers"). To facilitate money movement and compliance functions, we work with financial institutions and service providers ("Payment Vendors"). This agreement applies to Partners, Customers, and defines our relationship with Payment Vendors that use or support the Oxus Pay Services.
By accessing or using the Oxus Pay Services, you agree to be bound by these Terms. If you are accessing the Oxus Pay Services on behalf of a business (a "Business User"), these Terms apply to both you and the business.
Our Privacy Policy explains how we collect and use personal data you share with us. Each time you visit our website, apply for an account with us ("Oxus Pay Account"), or use the Oxus Pay Services, you consent to our collection, use, and disclosure of your personal data as outlined in our Privacy Policy. Your consent applies for as long as you use the Oxus Pay Services.
1. Eligibility and Account Security
1.1. Partner Relationship. Oxus Pay offers its services through Partners that integrate Oxus Pay services with their own platforms. To open an Oxus Pay Account, you must have an active account with a Partner ("Partner Account"), that Oxus Pay will open and manage without any Client’s action.
1.2. Eligibility Requirements. To use an Oxus Pay Account, you must: a) be at least 18 years old; b) have the legal capacity to accept these Terms; and c) have an active Partner Account.
If you are opening an Oxus Pay Account for a business, you warrant that you are authorized to do so and will use the services only for business purposes.
1.3. Restricted Locations. We cannot provide an Oxus Pay Account if you are in a location where we do not offer our services ("Restricted Locations"). We may change the list of Restricted Locations at any time without prior notice.
1.4. Identity Verification. We require personal data to verify your identity and process your application. Our Partner may share this data with us with your permission, or we may collect it directly from you. This data includes name, address, date of birth, government identification, and other information as required. A comprehensive list of the data we collect and how we use it is available in our Privacy Policy. Your data must always be accurate and up-to-date.
2. Chain Wallets and Virtual Accounts
2.1. Wallet Creation and Custody. By using the Oxus Pay Services, you consent to have wallets created on your behalf through our partner Virtual Asset Service Providers (VASPs). You acknowledge and agree that custody of any wallet created for you will be maintained by our licensed partner VASPs, and that Oxus Pay acts as a technology intermediary connecting you to these custody providers.
2.2. Virtual Accounts. You consent that Oxus Pay, through its partner financial institutions, may generate virtual accounts for the purpose of facilitating transactions. These virtual accounts are managed by our licensed banking partners.
2.3. Connected Accounts and Wallets. To buy and sell stablecoins, you must provide at least one bank account ("Connected Account") and one stablecoin wallet address ("Wallet") if you wish to withdraw stablecoins. Your Connected Account must be under your sole possession and control.
2.4. Monitoring. As part of our legal compliance program, we will monitor the use of your Oxus Pay Account, Connected Account, and Wallet, and review your personal data to prevent financial crimes.
2.5. User Responsibility. You are solely responsible for monitoring your Connected Account and Wallet for unauthorized activities.
3. Information Sharing and Payment Vendors
3.1. Consent to Information Sharing. You consent that all information provided by you or collected about you may be shared:
a) with your Partner; b) with Payment Vendors that are integrated with Oxus Pay infrastructure; c) with regulatory authorities; and d) as otherwise required for compliance and money movement purposes.
3.2. Partner API Access. Partners will use Oxus Pay APIs to perform actions including but not limited to creating wallets and virtual accounts on behalf of their Customers. Customers acknowledge that their Partner has this capability when they consent to these Terms.
3.3. Payment Vendors. Oxus Pay works with various financial institutions and compliance software providers ("Payment Vendors") to facilitate money movement, identity verification, fraud prevention, and regulatory compliance. These Payment Vendors enable Oxus Pay to process transactions on behalf of Customers. By using Oxus Pay Services, you acknowledge and consent that:
a) Oxus Pay may share your information with these Payment Vendors as necessary; b) Payment Vendors may have their own terms of service that apply to their processing of your information; c) Oxus Pay may coordinate money movement on your behalf through these Payment Vendors; and d) Payment Vendors may impose additional requirements or restrictions as required by their policies or applicable regulations.
4. Account Suspension and Termination
4.1. Customer Termination. Customers can terminate their Oxus Pay Account at any time through their Partner. Terminating your account does not affect any rights or obligations that arose prior to termination.
4.2. Partner Account Freezing. Partners consent that their account may be frozen if any suspicious activity is identified from any Customer added to their account. This may include, but is not limited to, suspected fraud, money laundering, terrorist financing, or other illegal activities.
4.3. Oxus Pay Termination Rights. Oxus Pay reserves the right to suspend or terminate any Partner or Customer account at any time, with or without cause, and with or without notice. We will make reasonable efforts to notify the affected party through their Partner Account or via email.
5. Supported Digital Assets and Chain Control
5.1. Supported Digital Assets. In addition to fiat currency, we allow the transfer of specific digital assets ("Digital Assets"). A list of supported Digital Assets is available in your Partner Account.
5.2. Chain Disclaimer. Oxus Pay does not operate, own, or control any chains. Chains may change their operational rules without notice, and third parties may create copies ("Forks"), resulting in multiple versions of a chain.
5.3. Fork Policy. Oxus Pay does not support any kind of stablecoins or any digital assets from any forked chain unless explicitly stated otherwise.
5.4. Chain Risks. We are not responsible for chains, and you assume all risks when buying or selling stablecoins. We do not guarantee the functionality or security of chains.
5.5. Risk Acknowledgment. There are many risks associated with buying and selling stablecoins, including but not limited to market volatility, regulatory changes, and technical vulnerabilities. By using Oxus Pay services, you indicate that you understand and accept these risks.
6. Customer Acceptance Policy and Restrictions
6.1. Prohibited Businesses. Oxus Participações Ltda. will not onboard businesses associated with Politically Exposed Persons (PEPs). If a PEP is identified during the onboarding process or ongoing monitoring, Oxus Pay will offboard the customer immediately. Furthermore, certain types of businesses are prohibited from onboarding with Oxus Pay. You can find the complete list of prohibited businesses on this page.
6.2. High-Risk Businesses. High-risk businesses such as Money Service Businesses (MSBs), Casinos, and Gambling may be onboarded only after a manual review and approval process. These businesses must provide their AML policy and other relevant documents for evaluation.
7. Dispute Resolution
7.1. Governing Law and Jurisdiction. These Terms and any action related thereto will be governed by the laws of Brazil. Any disputes arising out of or relating to these Terms or the Oxus Pay Services shall be subject to the exclusive jurisdiction of the courts of São Paulo, State of São Paulo, Brazil, with express waiver of any other jurisdiction, however privileged it may be.
7.2. Amicable Resolution. The parties agree to attempt to resolve any disputes amicably before resorting to judicial proceedings. Either party may request mediation or other alternative dispute resolution methods recognized under Brazilian law.
7.3. Consumer Protection. For customers who qualify as consumers under Brazilian law, all provisions of the Brazilian Consumer Protection Code (Lei nº 8.078/90) shall apply, and nothing in these Terms shall be interpreted to waive or limit consumer rights established by Brazilian law.
8. Technology Platform Model and Regulatory Compliance
8.1. Platform Nature. Oxus Participações Ltda. operates as a technology platform that connects institutional customers with licensed financial institutions and Virtual Asset Service Providers (VASPs). Oxus Participações Ltda. does not directly provide banking services, custody services, or payment processing.
8.2. No License Required. As confirmed by legal opinion dated October 30, 2025, Oxus Participações Ltda. operates as an intermediary technology platform and does not require specific licenses from the Brazilian Central Bank (Banco Central do Brasil) or the Brazilian Securities Commission (CVM) because:
a) It does not perform custody of customer assets; b) All banking transactions are performed by financial institutions duly authorized by the Central Bank of Brazil; c) Virtual asset services are provided by properly licensed VASPs in accordance with Law 14.478/22; d) Oxus Participações acts solely as a technology intermediary connecting customers to licensed service providers.
8.3. Partner Institutions. All financial transactions are executed through partner banks authorized by the Central Bank of Brazil and VASPs in compliance with Law 14.478/22 and its regulations. Oxus Pay ensures that all partner institutions maintain proper licenses and regulatory compliance.
8.4. Anti-Money Laundering Compliance. Oxus Pay complies with Brazilian anti-money laundering regulations, including Law 9.613/98 and related regulations. We implement know-your-customer (KYC) procedures and monitor transactions for suspicious activities in partnership with our licensed financial institution partners.
9. Data Protection and Privacy
9.1. LGPD Compliance. Oxus Participações Ltda. complies with Lei Geral de Proteção de Dados (LGPD) - Law No. 13.709/2018. For detailed information about how we collect, use, store, and protect your personal data, please refer to our Privacy Policy.
9.2. Data Subject Rights. As a data subject under LGPD, you have the right to access, correct, delete, port, and object to the processing of your personal data. To exercise these rights, please contact us using the information provided in the Contact Details section.
9.3. International Data Transfers. When necessary for the provision of our services, your personal data may be transferred internationally to our payment vendors and partner institutions. All such transfers are conducted in compliance with LGPD requirements and appropriate safeguards.
10. Miscellaneous
10.1. Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
10.2. Assignment. These Terms are not assignable, transferable, or sub-licensable by you except with Oxus Pay's prior written consent. Oxus Pay may assign, transfer, or delegate any of its rights and obligations hereunder without consent.
10.3. Entire Agreement. These Terms constitute the entire agreement between you and Oxus Pay regarding the use of the Oxus Pay Services and supersede all prior or contemporaneous communications.
10.4. Modification of Terms. We reserve the right to modify these Terms at any time. We will provide notice of any material changes through your Partner Account, via email, or by other means in accordance with Brazilian Consumer Protection Code (Lei nº 8.078/90) requirements where applicable. Your continued use of the Oxus Pay Services after such notice constitutes your acceptance of the modified Terms.
10.5. Language. These Terms are provided in English. In case of any discrepancy between the English version and any translation, the English version shall prevail to the extent permitted by Brazilian law.
Contact Details
For any inquiries, requests, or concerns related to these Terms or our services, please contact us using the following information:
Oxus Participações Ltda.
CNPJ: 63.306.885/0001-71
Alameda Santos, 960, 13º andar, Conjunto 132, Sala E
Cerqueira César, São Paulo/SP
CEP 01.418-002
Brazil
Email: policy@oxuspay.io
Introduction
These Terms of Service ("Terms") govern your use of the software, systems, and services provided by Oxus Participações Ltda. ("Oxus Pay," "we," "us," or "our"), a Brazilian limited liability company registered with CNPJ 63.306.885/0001-71, located at Alameda Santos, 960, 13th Floor, Suite 132E, Cerqueira César, São Paulo/SP, CEP 01.418-002, Brazil, through the Oxus Pay platform (the "Oxus Pay Services").
Oxus Pay operates on a Business-to-Business-to-Consumer (B2B2C) model. We partner with businesses ("Partners") who integrate our services into their platforms to provide stablecoin services to their customers ("Customers"). To facilitate money movement and compliance functions, we work with financial institutions and service providers ("Payment Vendors"). This agreement applies to Partners, Customers, and defines our relationship with Payment Vendors that use or support the Oxus Pay Services.
By accessing or using the Oxus Pay Services, you agree to be bound by these Terms. If you are accessing the Oxus Pay Services on behalf of a business (a "Business User"), these Terms apply to both you and the business.
Our Privacy Policy explains how we collect and use personal data you share with us. Each time you visit our website, apply for an account with us ("Oxus Pay Account"), or use the Oxus Pay Services, you consent to our collection, use, and disclosure of your personal data as outlined in our Privacy Policy. Your consent applies for as long as you use the Oxus Pay Services.
1. Eligibility and Account Security
1.1. Partner Relationship. Oxus Pay offers its services through Partners that integrate Oxus Pay services with their own platforms. To open an Oxus Pay Account, you must have an active account with a Partner ("Partner Account"), that Oxus Pay will open and manage without any Client’s action.
1.2. Eligibility Requirements. To use an Oxus Pay Account, you must: a) be at least 18 years old; b) have the legal capacity to accept these Terms; and c) have an active Partner Account.
If you are opening an Oxus Pay Account for a business, you warrant that you are authorized to do so and will use the services only for business purposes.
1.3. Restricted Locations. We cannot provide an Oxus Pay Account if you are in a location where we do not offer our services ("Restricted Locations"). We may change the list of Restricted Locations at any time without prior notice.
1.4. Identity Verification. We require personal data to verify your identity and process your application. Our Partner may share this data with us with your permission, or we may collect it directly from you. This data includes name, address, date of birth, government identification, and other information as required. A comprehensive list of the data we collect and how we use it is available in our Privacy Policy. Your data must always be accurate and up-to-date.
2. Chain Wallets and Virtual Accounts
2.1. Wallet Creation and Custody. By using the Oxus Pay Services, you consent to have wallets created on your behalf through our partner Virtual Asset Service Providers (VASPs). You acknowledge and agree that custody of any wallet created for you will be maintained by our licensed partner VASPs, and that Oxus Pay acts as a technology intermediary connecting you to these custody providers.
2.2. Virtual Accounts. You consent that Oxus Pay, through its partner financial institutions, may generate virtual accounts for the purpose of facilitating transactions. These virtual accounts are managed by our licensed banking partners.
2.3. Connected Accounts and Wallets. To buy and sell stablecoins, you must provide at least one bank account ("Connected Account") and one stablecoin wallet address ("Wallet") if you wish to withdraw stablecoins. Your Connected Account must be under your sole possession and control.
2.4. Monitoring. As part of our legal compliance program, we will monitor the use of your Oxus Pay Account, Connected Account, and Wallet, and review your personal data to prevent financial crimes.
2.5. User Responsibility. You are solely responsible for monitoring your Connected Account and Wallet for unauthorized activities.
3. Information Sharing and Payment Vendors
3.1. Consent to Information Sharing. You consent that all information provided by you or collected about you may be shared:
a) with your Partner; b) with Payment Vendors that are integrated with Oxus Pay infrastructure; c) with regulatory authorities; and d) as otherwise required for compliance and money movement purposes.
3.2. Partner API Access. Partners will use Oxus Pay APIs to perform actions including but not limited to creating wallets and virtual accounts on behalf of their Customers. Customers acknowledge that their Partner has this capability when they consent to these Terms.
3.3. Payment Vendors. Oxus Pay works with various financial institutions and compliance software providers ("Payment Vendors") to facilitate money movement, identity verification, fraud prevention, and regulatory compliance. These Payment Vendors enable Oxus Pay to process transactions on behalf of Customers. By using Oxus Pay Services, you acknowledge and consent that:
a) Oxus Pay may share your information with these Payment Vendors as necessary; b) Payment Vendors may have their own terms of service that apply to their processing of your information; c) Oxus Pay may coordinate money movement on your behalf through these Payment Vendors; and d) Payment Vendors may impose additional requirements or restrictions as required by their policies or applicable regulations.
4. Account Suspension and Termination
4.1. Customer Termination. Customers can terminate their Oxus Pay Account at any time through their Partner. Terminating your account does not affect any rights or obligations that arose prior to termination.
4.2. Partner Account Freezing. Partners consent that their account may be frozen if any suspicious activity is identified from any Customer added to their account. This may include, but is not limited to, suspected fraud, money laundering, terrorist financing, or other illegal activities.
4.3. Oxus Pay Termination Rights. Oxus Pay reserves the right to suspend or terminate any Partner or Customer account at any time, with or without cause, and with or without notice. We will make reasonable efforts to notify the affected party through their Partner Account or via email.
5. Supported Digital Assets and Chain Control
5.1. Supported Digital Assets. In addition to fiat currency, we allow the transfer of specific digital assets ("Digital Assets"). A list of supported Digital Assets is available in your Partner Account.
5.2. Chain Disclaimer. Oxus Pay does not operate, own, or control any chains. Chains may change their operational rules without notice, and third parties may create copies ("Forks"), resulting in multiple versions of a chain.
5.3. Fork Policy. Oxus Pay does not support any kind of stablecoins or any digital assets from any forked chain unless explicitly stated otherwise.
5.4. Chain Risks. We are not responsible for chains, and you assume all risks when buying or selling stablecoins. We do not guarantee the functionality or security of chains.
5.5. Risk Acknowledgment. There are many risks associated with buying and selling stablecoins, including but not limited to market volatility, regulatory changes, and technical vulnerabilities. By using Oxus Pay services, you indicate that you understand and accept these risks.
6. Customer Acceptance Policy and Restrictions
6.1. Prohibited Businesses. Oxus Participações Ltda. will not onboard businesses associated with Politically Exposed Persons (PEPs). If a PEP is identified during the onboarding process or ongoing monitoring, Oxus Pay will offboard the customer immediately. Furthermore, certain types of businesses are prohibited from onboarding with Oxus Pay. You can find the complete list of prohibited businesses on this page.
6.2. High-Risk Businesses. High-risk businesses such as Money Service Businesses (MSBs), Casinos, and Gambling may be onboarded only after a manual review and approval process. These businesses must provide their AML policy and other relevant documents for evaluation.
7. Dispute Resolution
7.1. Governing Law and Jurisdiction. These Terms and any action related thereto will be governed by the laws of Brazil. Any disputes arising out of or relating to these Terms or the Oxus Pay Services shall be subject to the exclusive jurisdiction of the courts of São Paulo, State of São Paulo, Brazil, with express waiver of any other jurisdiction, however privileged it may be.
7.2. Amicable Resolution. The parties agree to attempt to resolve any disputes amicably before resorting to judicial proceedings. Either party may request mediation or other alternative dispute resolution methods recognized under Brazilian law.
7.3. Consumer Protection. For customers who qualify as consumers under Brazilian law, all provisions of the Brazilian Consumer Protection Code (Lei nº 8.078/90) shall apply, and nothing in these Terms shall be interpreted to waive or limit consumer rights established by Brazilian law.
8. Technology Platform Model and Regulatory Compliance
8.1. Platform Nature. Oxus Participações Ltda. operates as a technology platform that connects institutional customers with licensed financial institutions and Virtual Asset Service Providers (VASPs). Oxus Participações Ltda. does not directly provide banking services, custody services, or payment processing.
8.2. No License Required. As confirmed by legal opinion dated October 30, 2025, Oxus Participações Ltda. operates as an intermediary technology platform and does not require specific licenses from the Brazilian Central Bank (Banco Central do Brasil) or the Brazilian Securities Commission (CVM) because:
a) It does not perform custody of customer assets; b) All banking transactions are performed by financial institutions duly authorized by the Central Bank of Brazil; c) Virtual asset services are provided by properly licensed VASPs in accordance with Law 14.478/22; d) Oxus Participações acts solely as a technology intermediary connecting customers to licensed service providers.
8.3. Partner Institutions. All financial transactions are executed through partner banks authorized by the Central Bank of Brazil and VASPs in compliance with Law 14.478/22 and its regulations. Oxus Pay ensures that all partner institutions maintain proper licenses and regulatory compliance.
8.4. Anti-Money Laundering Compliance. Oxus Pay complies with Brazilian anti-money laundering regulations, including Law 9.613/98 and related regulations. We implement know-your-customer (KYC) procedures and monitor transactions for suspicious activities in partnership with our licensed financial institution partners.
9. Data Protection and Privacy
9.1. LGPD Compliance. Oxus Participações Ltda. complies with Lei Geral de Proteção de Dados (LGPD) - Law No. 13.709/2018. For detailed information about how we collect, use, store, and protect your personal data, please refer to our Privacy Policy.
9.2. Data Subject Rights. As a data subject under LGPD, you have the right to access, correct, delete, port, and object to the processing of your personal data. To exercise these rights, please contact us using the information provided in the Contact Details section.
9.3. International Data Transfers. When necessary for the provision of our services, your personal data may be transferred internationally to our payment vendors and partner institutions. All such transfers are conducted in compliance with LGPD requirements and appropriate safeguards.
10. Miscellaneous
10.1. Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect and enforceable.
10.2. Assignment. These Terms are not assignable, transferable, or sub-licensable by you except with Oxus Pay's prior written consent. Oxus Pay may assign, transfer, or delegate any of its rights and obligations hereunder without consent.
10.3. Entire Agreement. These Terms constitute the entire agreement between you and Oxus Pay regarding the use of the Oxus Pay Services and supersede all prior or contemporaneous communications.
10.4. Modification of Terms. We reserve the right to modify these Terms at any time. We will provide notice of any material changes through your Partner Account, via email, or by other means in accordance with Brazilian Consumer Protection Code (Lei nº 8.078/90) requirements where applicable. Your continued use of the Oxus Pay Services after such notice constitutes your acceptance of the modified Terms.
10.5. Language. These Terms are provided in English. In case of any discrepancy between the English version and any translation, the English version shall prevail to the extent permitted by Brazilian law.
Contact Details
For any inquiries, requests, or concerns related to these Terms or our services, please contact us using the following information:
Oxus Participações Ltda.
CNPJ: 63.306.885/0001-71
Alameda Santos, 960, 13º andar, Conjunto 132, Sala E
Cerqueira César, São Paulo/SP
CEP 01.418-002
Brazil
Email: policy@oxuspay.io
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Start your journey to smarter spending and better saving — it only takes 2 minutes.